Seasonal Resources

Fuel Assistance:

Vermont’s Seasonal Fuel Assistance Program can help pay part of your home heating bills whether you own your home or rent; pay for heat directly or as part of rent; rent a room in someone's home; or live in public, subsidized, or Section 8 housing - even if your rent includes the cost of heat.  Plus, recent program changes mean more Vermont families may be eligible because monthly income limits have been increased, and the resource test has been eliminated.

New guidelines allow applicants to apply year round!  Click Here or dial 211 for eligibility and application information.

If you have a heating crisis during the winter, Crisis Fuel may be able to help.


Holiday Resources:

Vermont 211 collects information statewide about holiday resources, listing programs in its Community Resource Directory as well on specific holiday programs that are not included there. Newly updated information about HOLIDAY PROGRAMS can be found here.

Our Community Resource Directory also has listings of "Christmas Baskets" (turkey or other protein and the fixings) and "Christmas Meals" (if offered during the pandemic, these may be take-out meals). You can also search using the term, "Holiday Gifts" in our Directory here and contact them.


Flu Season Resources:

Vermont 211 partners with the Vermont Department of Health to help provide public information about Seasonal Flu. To locate a flu clinic in your area please dial 211 or click on Flu Clinic Finder.  For information about flu activity in Vermont, click onVermont Department of Health; or for nationwide  information, click on U.S. Centers for Disease Control and Prevention.


Free Tax Preparation:

Vermont 211 promotes free tax preparation statewide in partnership with the Volunteer Income Tax Assistance (VITA) program and the local United Way agencies and Community Action agencies. If you have signed up for a VITA Tax appointment through Vermont 211, be sure to bring the necessary documents to your appointment.

Last year, our Community Resource Specialists handled over 2,000 tax preparation calls. Residents of Chittenden County can make a tax appointment with 211, while other Vermonters are referred directly to their local tax sites.

Our database has an array of information about Tax Preparation Assistance as well, which can be accessed here.

Farm To Family Coupons:

Vermonters can get help buying locally-grown fresh fruits and vegetables at over 60 participating Farmers Markets. About one in four Vermonters qualifies for Farm to Family coupons. Please note that not all Farmers Markets are open during the Winter months.  For information about eligibility, how to apply, and participating Farmers Markets, Click Here, or dial 211.


About the Vermont 211 database:

The Vermont 211 database contains detailed descriptions of programs and services available to Vermonters that are provided by local community groups, social service and health-related agencies, government organizations, and others. We are constantly adding new resources to our database, but at last count it contains 1,044 agencies that provide 10,977 services across 3,147 programs. Resource Database Curators gather information by regularly attending community meetings throughout the state and contacting agencies directly to complete a formal update process at least annually.

Database Tutorial:

If you would like some assistance navigating the new interface, please refer to our Database Tutorial.


Services fall under the following general categories:

  • Basic Needs

  • Consumer Services

  • Criminal Justice and Legal Services

  • Education

  • Environment/Public Health/Public Safety

  • Health Care

  • Income Support and Employment

  • Individual and Family Life

  • Mental Health and Substance Abuse Services

  • Organizational/Community Services

Types of agencies in the database include:

  • Federal, state and local entities

  • Community Action Agencies

  • Non-Profit organizations

  • Churches, service organizations and civic groups that provide services to the public

  • Out-of-state entities that offer services to Vermonters

  • And more

Looking to have your agency, organization, or program included?

Vermont 211 welcomes new agencies, programs and services. If you are interested in joining our database, apply for inclusion by clicking here.

211 Database Tutorial


Please take time to review this 2-1-1 Database Tutorial before using the Vermont 2-1-1 database to search for services.  This tutorial will give you a better understanding of the three different search methods available on our network of services:

Click Here for the 2-1-1 Database Tutorial 


How the 211 Database is Maintained

Vermont 211 is committed to maintaining accurate and up-to-date information about community resources in Vermont. The database is formally updated for all listings on an annual basis. Interim changes and updates are done as we learn about them. Local newspapers, community meetings and subscriptions to agency newsletters are also a general source for agency updates. Established partnerships with a range of community providers also keeps us informed.

Every effort is made to verify the information contained in our database, yet information does change on a regular basis. Here at Vermont 211 we welcome any feedback regarding outdated information.

What is a 211 Community Resource Specialist-Database Curator?

Vermont 211 CRS-Database Curators work to ensure that the Vermont 211 Database has accurate and up to date information about health and human services across the entire State. The CRS-DCs proactively gather information about new health and human service programs for inclusion in the Vermont 211 Database. They promote the 211 service and actively participate in regional meetings, collaborative groups, and they maintain relationships with local agencies and local communities.


Additional information