Seasonal Resources

Fuel Assistance:

Vermont’s Seasonal Fuel Assistance Program can help pay part of your home heating bills whether you own your home or rent; pay for heat directly or as part of rent; rent a room in someone's home; or live in public, subsidized, or Section 8 housing - even if your rent includes the cost of heat.  Plus, recent program changes mean more Vermont families may be eligible because monthly income limits have been increased, and the resource test has been eliminated.

New guidelines allow applicants to apply year round!  Click Here or dial 2-1-1 for eligibility and application information.

If you have a heating crisis during the winter, Crisis Fuel may be able to help.


Free Tax Preparation:

Vermont 2-1-1 promotes free tax preparation statewide in partnership with the Volunteer Income Tax Assistance (VITA) program, the Chittenden County CASH Coalition, local United Way agencies and Community Action agencies. If you have signed up for a VITA Tax appointment through Vermont 2-1-1, be sure to bring the necessary documents to your appointment.

Last year, our I&R Specialists handled over 3,000 tax preparation calls. All callers in Windham or Windsor County are directly transferred to the "Tax Appointment Scheduler" in their area. All other Vermont regions are referred directly to their local tax sites.

Our database has an array of information about Tax Preparation Assistance as well, which can be accessed here.


Flu Season Resources:

Vermont 2-1-1 partners with the Vermont Department of Health to help provide public information about H1N1 Flu and Seasonal Flu. General questions about H1N1 Flu can be answered by dialing 2-1-1. To locate a flu clinic in your area please dial 2-1-1 or click on Flu Clinic Finder.  For information about flu activity in Vermont, click onVermont Department of Health; or for nationwide  information, click on U.S. Centers for Disease Control and Prevention.


Farm To Family Coupons:

Vermonters can get help buying locally-grown fresh fruits and vegetables at over 60 participating Farmers Markets. About one in four Vermonters qualifies for Farm to Family coupons. Please note that not all Farmers Markets are open during the Winter months.  For information about eligibility and how to apply, Click Here, or dial 2-1-1.


About the Vermont 2-1-1 database:

The Vermont 2-1-1 database contains detailed descriptions of programs and services available to Vermonters that are provided by local community groups, social service and health-related agencies, government organizations, and others. We are constantly adding new resources to our database, but at last count it contains 1010 agencies that provide 10031 services across 2941 programs. Resource Specialists gather information by regularly attending community meetings throughout the state and contacting agencies directly to complete a formal update process at least annually.

Database Tutorial:

Our database recently got an exciting makeover! If you would like some assistance navigating the new interface, please refer to our Database Tutorial.


Services fall under the following general categories:

  • Basic Needs

  • Consumer Services

  • Criminal Justice and Legal Services

  • Education

  • Environment/Public Health/Public Safety

  • Health Care

  • Income Support and Employment

  • Individual and Family Life

  • Mental Health and Substance Abuse Services

  • Organizational/Community Services

Types of agencies in the database include:

  • Federal, state and local entities

  • Community Action Agencies

  • Non-Profit organizations

  • Churches, service organizations and civic groups that provide services to the public

  • Out-of-state entities that offer services to Vermonters

  • And more

Looking to have your agency, organization, or program included?

Vermont 2-1-1 welcomes new agencies, programs and services. If you are interested in joining our database, apply for inclusion by clicking here.

2-1-1 Database Tutorial


Please take time to review this 2-1-1 Database Tutorial before using the Vermont 2-1-1 database to search for services.  This tutorial will give you a better understanding of the three different search methods available on our network of services:

Click Here for the 2-1-1 Database Tutorial 


How the 2-1-1 Database is Maintained

Vermont 2-1-1 is committed to maintaining accurate and up-to-date information about community resources in Vermont. The database is formally updated for all listings on an annual basis. Interim changes and updates are done as we learn about them. Local newspapers, community meetings and subscriptions to agency newsletters are also a general source for agency updates. Established partnerships with a range of community providers also keeps us informed.

Every effort is made to verify the information contained in our database, yet information does change on a regular basis. Here at Vermont 2-1-1 we welcome any feedback regarding outdated information.

What is a 2-1-1 Resource Specialist?

Vermont 2-1-1 Resource Specialists work to ensure that the Vermont 2-1-1 Database has accurate and up to date information about health and human services across the entire State. The Resource Specialists proactively gather information about new health and human service programs for inclusion in the Vermont 2-1-1 Database. The Resource Specialists promote the 2-1-1 service and actively participate in regional meetings, collaborative groups, and they maintain relationships with local agencies and local communities.


Additional information