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Citizen Assistance Registry in case of an Emergency (CARE)

For Vermonters who may need special assistance in an emergency or evacuation, please fill out the form below to register with E-911The information is for use by emergency responders during an event. The registry will live in the E-911 Database. This is NOT a public portal.

Registration Form


                       Disaster Information and Resources


Contact Number


FEMA: Federal Emergency Management Agency

1-800-621-3362 (1-800-462-7586 TTY) or register online


Only send Vermonters to register through FEMA once their community is designated a disaster by Presidential Declaration.

SBA- Small Business Administration


For business owners to apply for low or no interest loans.

DEMHS- Vermont Emergency Management


Emergency services only

Visit www.vem.vermont.gov/preparedness for information about simple preparation tips during disaster situations.



Hazardous material spill reports

Agency of Agriculture

Non-emergency: 802-828-2430

Animal Health Emergency number: 802-828-2421

EPA National Response Center for Pesticide Spill: 1-800-424-8802

Statewide, for farm-related issues (crops & livestock).  Emergency phone ONLY for immediate livestock health concerns and/or pesticide spills.

Agency of Natural Resources- Environmental Conservation


Manages water & air quality; regulates solid & hazardous wastes

Agency of Transportation

5-1-1 has been discontinued, please use:

http://newengland511.org/ or


Road closures & transportation related concerns (511-online is automated and 24/7).

Agency of Commerce & Community Development (ACCD)


In addition to reporting business damage to local town offices, this number is available for businesses to get the appropriate documents for damage assessment. 

Vermont Department of Health

1-800-464-4343 or www.healthvermont.gov/emerg/facts.aspx

For information about drinking water safety & general information health-risks associated with clean-up efforts (e.g. mold information)

Additional information at www.healthvermont.gov

Economic Services

Division (ESD) Benefits Service Center

1-800-479-6151 or


Central resource for state benefits such as 3SquaresVT, fuel assistance and health insurance

Community Action Agencies


St. Johnsbury - (802) 748-6040

Newport - (802) 334-7316


Burlington - (802) 863-6248

Middlebury - (802) 388-2285


Rutland - (802) 775-0878

Bennington - (802) 447-7515


Westminster - (802) 722-4575

Toll-free - (800) 464-9951

Capstone (CVCAC): 

Barre (802) 479-1053

Toll-free: (800) 639-1053

Call for Emergency Housing (daytime).  Family and Community support services; emergency support (food, clothing); emergency housing resources, case management resources.

Vermont Legal Aid

Statewide- 1-800-889-2047

Legal assistance for low-income Vermonters; legal advice over the phone. 

Visit website: www.vtlawhelp.org

American Red Cross

Burlington- 1-800-660-9130

Rutland- 802-773-9159

Brattleboro- 802-254-2377

For disaster services & emergency needs (e.g. food, shelter, water).

SAMHSA (Substance Abuse and Mental Health Services Administration)

Disaster Distress Line

1-800-985-5990 or text talkwithus to 66746

1-800-846-8517 (hearing impaired/deaf)

Interpretation service that connects callers with counselors in more than 150 languages. Call 1-800-985-5990 and press 2

SAMHSA’s Disaster Distress Helpline provides crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters


Vermont Disaster Relief Fund


Fund set up for survivors of disaster; to provide financial assistance to homeowners with unmet needs related to the storm. Refer to network of case managers.


Executive Director: (802) 828-6409


Volunteer opportunities related to the disaster (statewide).             

AKA: Americorps

HandsOn Network Volunteer Center


Online database for disaster-related volunteer opportunities.



Additional information