Vermont 2-1-1 Sample of Calls
8:21 am Looking for legal aid number; getting an apartment; received info on tenants rights.
8:56 am Looking for fuel assistance; transportation problems to pick up the forms.
9:26 am Looking for help paying car insurance – retired, on disability.
9:29 am Needs money for the bus to bring sick mother to the hospital.
9:40 am Friend is missing – where else to call?
9:42 am What kind of insurance covers eye care?
9:54 am Told by a VT state agency to take parenting class – where and how?
9:58 am Needs dental care for Bosnian youth.
9:59 am Looking for financial help with medical bills for family member with Hep C.
10:01 am Multiple issues, including chronically ill child, deployed husband, fired from job.
10:11 am Looking for town office phone numbers and food shelf resources.
10:16 am Needed a phone number – VT state agency.
10:27 am Looking for a support group in area closest to home.
10:36 am Struggling to find a job, staying in apartment, stress-related issues.
10:48 am Tax preparation information requested.
10:51 am Help to find missing relative, recently returned veteran.
10:54 am Looking for agency to file complaint.
10:57 am Tax prep appointment requested.
10:59 am Looking for a phone number.
11:06 am Repeat caller still looking for adequate housing since the holidays.
11:15 am Looking for a phone number (saw 211 article in paper).
11:38 am Tax preparation help needed.
11:45 am Needed information for senior prescription assistance program.
11:57 am An agency needing information on substance abuse treatment programs.
12:09 pm Needed number for state agency.
12:24 pm Needed number for a federal agency.
12:26 pm Looking for financial assistance to fix home, also disabled, no assets.
12:26 pm Tax preparation assistance.
12:40 pm Help getting a business loan.
1:42 pm Church calling for homeless person.
1:43 pm Looking for discount heating oil distribution.
1:59 pm Multiple needs: no electricity, no heat, disabled with children.
2:20 pm Looking for food shelf.
2:21 pm Tax preparation assistance.
2:24 pm Looking for child care resources.
2:24 pm Family member looking for medical help.
2:53 pm Looking for transportation assistance, possibly car.
2:58 pm Financial assistance for multiple needs: car, insurance, utilities, rent.
3:22 pm Looking for gas vouchers to go job-hunting.
3:26 pm Child care subsidy assistance.
3:38 pm Looking for lifeline service.
3:41 pm Looking for fuel assistance.
3:48 pm Financial help to help foster child.
4:10 pm Tax preparation assistance.
4:43 pm Agency looking for financial help for a client.
8:22 pm Looking for crises intervention number.
8:37 pm Looking for non-emergency police contact number.
8:29 am Financial assistance – low income and newborn.
8:55 am Looking for help to care for elderly parent.
9:11 am Looking for assistance on questioning eviction notice.
9:19 am No power for 3 days, no food or phone, has children.
10:27 am Looking for senior housing.
10:37 am Looking for housing deposit, voucher, community action assistance.
10:45 am No heat, frozen pipes, low income.
11:01 am Looking for legal assistance.
11:05 am Looking for Dr. Dynasaur number.
11:08 am Looking for youth mentoring programs.
11:17 am Caller worried about a family living in motel.
11:24 am Looking for Lions Club eyeglass program.
11:30 am Looking for a correctional facility direct line.