What Vermont 2-1-1 Is Not


While Vermont 2-1-1 IS your connection to thousands of services and organizations in communities across Vermont, there are some things 2-1-1 IS NOT:

  • 2-1-1 is not Emergency Service—for Police Emergencies, Fire or Ambulance, always dial 9-1-1.

  • 2-1-1 is not Directory Assistance—for help finding a residential or business telephone number, please dial 4-1-1.

  • 2-1-1 is not the number to dial for Travel Information—to find out about Road Conditions, Highway Conditions, Airport Conditions, and Travel and Transit Information, please dial 5-1-1.

  • 2-1-1 is not the number to dial to access Telecommunications Relay Service (TRS) enabling Deaf and Hearing Impaired persons to communicate with the hearing by phone. The number to access TRS in the U.S. and Canada is 7-1-1.

  • 2-1-1 is not the number to dial to identify underground utility lines before you dig. To contact the Dig Safe System in Vermont and many other states, always dial 8-1-1.