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Help Me Grow Child Development Specialist





Vermont 2-1-1, a statewide telephone Information and Referral Program of the United Ways of Vermont, is seeking a candidate for a position in the Help Me Grow contact center located at United Ways of Vermont in Essex Junction, VT.
The Child Development Specialist (CDS) provides care coordination functions within Help Me Grow telephone access point at United Ways of Vermont.  The Child Development Specialist assists consumers and providers to understand the services available through the Help Me Grow contact center, an early childhood hub operated in partnership with Vermont 2-1-1. The Child Development Specialist supports expectant parents and families with young children through age eight, handling calls related to the health, development, and family well-being. This includes basic needs, and other issues related to social determinates of health, by providing information, referral and assistance with connection to services, researching and making referrals to services, and providing continued support, advocacy and follow-up as needed. The Specialist handles calls, referrals, emails and incoming texts from families and providers, documents information and concerns, mails information packets, networks with community based providers and provides needed follow up to both referring providers and families.
We are looking for a highly-efficient and self-motivated individual to join the Help Me Grow Vermont program. You’ll be a core addition to our small team and play an integral role in helping the organization run smoothly. The right person will be creative and detail oriented, with great writing and communication skills. Help Me Grow Vermont is in need of an individual who is outgoing and able to talk comfortably with key stakeholders, community groups, at meetings and conferences. In addition to providing public presentations to groups of all sizes; we are seeking someone who will see this role as an opportunity to help the children in the community and throughout the state of Vermont.
The ideal candidate will have a Bachelor’s Degree in Human Services or related field, an Associate’s Degree plus a minimum of one year’s experience working in health, human, or community services. Valid driver’s license and reliable means of transportation is required.
Computer experience is required and database software experience is preferred.  
Interested persons should provide a cover letter and résumé to Human Resources at: [email protected] 
United Ways of Vermont is an equal opportunity employer.  Candidates from diverse backgrounds are encouraged to apply.


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