Careers
A Career That Makes A Difference
Vermont 211 is a free, confidential, 24/7 program of the United Ways of Vermont that helps to connect individuals statewide with community, health and human services in their areas. Current openings will be posted here. To apply, send your resume and cover letter to stephanie@unitedwaysvt.org. No phone calls please.
current job openings
Community Resource Specialist Remote
The United Ways of Vermont/Vermont 211 is seeking full time (37.5 hrs/wk) Community Resource Specialists for our evening shift (4pm-12am), with some flexibility to occasionally cover during daytime hours.
The VT 211 Community Resource Specialist is part of a team that responds to incoming calls from the public to provide information and referrals to vital community resources. Calls range from requests for simple information to complex cases with multiple needs including supporting emergency housing for people in Vermont experiencing homelessness.
The ideal candidate will have emotional intelligence, empathy, attention to detail, and a passion for helping others. This is a remote position and requires strong communication and self-motivation. Given the nature of the work, the ability to make and hold boundaries is necessary.
Candidates should be tech savvy as this role requires computer experience and the ability to navigate database software. To work remotely the candidate must have a dedicated computer with a minimum of 16gb of RAM.
This position starts at $19/hr and is eligible for paid time off and benefits. We are committed to creating a diverse and inclusive work environment that represents the vibrant communities we serve. Candidates across all forms of identity and expressions (genders, sexualities, races, religions, ages, marital status, national origins, and abilities, etc.) are highly encouraged to apply. Interested persons should send a cover letter and resume to stephanie@unitedwaysvt.org. For more information, visit: https://drive.google.com/file/...
contact center shift supervisor
The United Ways of Vermont/Vermont 211 is seeking full time (37.5 hrs/wk) Contact Center Shift Supervisor for our evening shift (4pm-12am), with some flexibility to occasionally cover during daytime hours. The supervisor leads a team that responds to incoming calls from the public to provide information and referrals to vital community resources. Calls range from requests for simple information to complex cases with multiple needs including supporting emergency housing for people in Vermont experiencing homelessness.
The ideal candidate will have previous experience leading, supporting, and building a team. The supervisor will support the Program Manager with effective communication with state partners and data and reporting requirements. They must demonstrate emotional intelligence, empathy, attention to detail, and a passion for helping others. This is a remote position and requires strong communication and self-motivation. Given the nature of the work, the ability to make and hold boundaries is necessary.
Candidates should be tech savvy as this role requires computer experience and the ability to navigate database software. To work remotely the candidate must have a dedicated computer with a minimum of 16gb of RAM. This position starts at $21/hr and is eligible for paid time off and benefits.
We are committed to creating a diverse and inclusive work environment that represents the vibrant communities we serve. Candidates across all forms of identity and expressions (genders, sexualities, races, religions, ages, national origins, marital status, and abilities, etc.) are highly encouraged to apply. Interested persons should send a cover letter and resume to stephanie@unitedwaysvt.org. For more information, visit: https://drive.google.com/file/...
United Ways of Vermont is an equal opportunity employer. We embrace diversity and respect others without regard to race, color, religion, creed, age, sex, national origin or ancestry, place of birth, marital status, veteran status, sexual orientation, gender identity, political affiliation, culture, economic status, or disability.